Welcome to the Customer Support
          Of Bernard Lamonnier's Sites!

If you do not find the answer after having consulted the FAQ, if you have a sales, billing or technical questions, then use my Help Desk and submit a ticket by clicking here.

I will attempt to reply to your ticket(s) as quickly as possible, and all tickets are answered in the order they are received. I attempt to answer every email within 24-48 hours but in some situations it may take longer.

Important: Be as precise as possible when you submit a ticket.

If you are a customer: indicate your first name and name, your email, the product name, the date of purchase, your receipt number, the description of the encountered problem, the URL where you bought the product.

If you are not a customer: indicate your first name and name, your email, the product name, your question, the URL where you bought the product.
This is important in order to get the fastest possible adapted answer.

Use this option if you wish to join me personally. Your message will arrive directly in my private email box.

You will get a quick response, in general within 48 hours.